Order Services of professional Call Centrer
Services of professional Call Centrer

Services of professional Call Centrer

120 UAH
Ukraine, Kiev
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"Bureau of telephone surveys MI - 50" - specialized call center on carrying out market and sociological researches by CATI method.

With us you receive:

ü the partner with experience in researches more than 10 years;

ü an individual approach to the project, fast start of 5 o'clock;

ü modern software with support of Progressive and Predictive dialing;

ü to 50 operator places with technical support 24 * 7 * 365 and a possibility of expansion under the project;

ü multistage system of training and quality control of work of operators;

ü audio recording of all interviews if necessary;

ü remote listening and video surveillance behind work of operators;

ü work with base of the customer with preservation of its confidentiality;

ü the technical report on the made work online;

We will be glad to strategic cooperation with your company.

Technical data sheet koll - center

Quantity of workplaces of the operator: 50 (the personal computer with a frequency of processor of 3 GHz, random access memory 2Gb, the monitor 17", a professional font with noise reduction of Axtel MS - 2D)

Quantity of workplaces of the supervisor – to 3

Network equipment: a pr - va of Cisco and Hewlett - Packard with reservation

Energobespecheniye: 3 phases on 220B/380B, 12 kW with reservation

Communication channels: - 2 fiber - optical - lines for digital telephony under the E1/PRI and SIP protocols to protocols

Types of reports

The daily report on project parameters is provided: quantity of calls and the conducted interviews, interview duration, availability, etc.

Tables of two - dimensional distribution in the Excel format.

Analytical reports in the PowerPoint format in a short and full form.

Files of data in the formats MS Excel, SPSS, ASCII, etc.

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Services of professional Call Centrer
Services of professional Call Centrer
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